Troubleshooting
Start with resource status:
kubectl -n telephony get networkprofile,sipgateway,mediarelay,asteriskpool,sipuser,siptrunk,callscope,dialpolicy,callroute
kubectl -n telephony describe sipgateway main
kubectl -n telephony logs deployment/kubevoip-kubevoipFor SIP routing issues, inspect Kamailio summary logs:
kubectl -n telephony logs deploy/main-sip-gateway -c kamailio \
| grep kubevoip_sip_eventFor one-way audio, check RTPengine Service addresses, firewall rules, and RTP port forwarding. SIP and RTP public ports must match the private ports. RTPengine startup and runtime logs are available from the relay pods:
kubectl -n telephony logs deploy/main-rtpengine-0 -c rtpengineFor deeper call-flow analysis, enable
HOMER HEP capture
on the affected SIPGateway and search HOMER by SIP Call-ID.
Prev
ObservabilityNext
API reference